Preventing Forest Fires

When I was a kid, there were constant, ubiquitous public service announcements (or PSAs) that admonished kids for playing with matches because of all the forest fires we could and would start given to our proclivities as, well, kids.  It ignored the part about first being in a forest which for most of us was…

Read More

Episode 33: I Completely Understand

What is it about us that we struggle to just ask another human being a good sincere curious question? One that has meaning? Creates impact? Is it economical? I mean SHORT! Concise lesson in being concise!

Read More

Walk Don’t Run

No Running Zone Sign

Meetings with clients are essentially back on!  Whether in person or over the phone and video, it’s happening. And if you’re like most people, you get in, cover what you want – and hopefully what the client or prospect wants – and get out.  It’s just like driving through Rhode Island. So why the hurry? …

Read More

Episode 32: Deep Water Is For Hippos

Something common I see in sales professionals is their ability to get their “list” accomplished in any conversation. Any engagement with a client or prospective client. We tend to stay in shallow waters, ask a question, get an answer, move to the next thing we want to know, discover. Time for the deep end!

Read More

The Saleship Enterprise

Enterprise.  To explore strange new worlds. To seek out new life, And new civilizations. To boldly go where no (wo)man has gone before. OK, shameless homage to one of my absolute favorite shows of all time, and totally applicable to the strangely elusive, ever confusing and hugely rewarding enterprise sale.   This moniker, the enterprise account,…

Read More

Episode 30: How Did You Get There?

Something I notice among all the new hires I meet is their ability to forget how they got there. How they got hired, got the role they are currently in. Especially if they come in from the outside.

Read More

Chipping And Putting

Famed instructor, caddie, golf (and life) coach Harvey Penick, tapping into his fabulous wisdom to golf and life, said “That’s the thing about golf; outside of the USGA rule book, there are no indisputable ways the game must be learned or played.”   I gave his thought some thought recently as it applies to the game…

Read More

Filler Up!

I just spent two days with a wonderful crew of young sales professionals early in their journey.  My first onsite trip since January 2020! We spent time breaking down and building up the sales conversation, learning how to connect, the ways we make impact, and the different types of listening skills required to be truly…

Read More